Secondary Publisher Builds Massive Content Repository

Innodata Abstracts, Indexes and Encodes Large Volumes of Journal and Periodical Articles

Challenge

A world leader in providing information access and management solutions wished to maintain its reputation as a clearinghouse for librarians and corporate researchers, but needed help meeting expanding electronic media demands. This client is a secondary publisher that processes tremendous volumes of content. Each month it adds a large number of articles to the millions of articles already on file with an electronic service, joining the more than 150 existing databases and 12,000 eJournals.

In addition, the publisher customizes its online services for numerous individual subscribers. Libraries, for example, want to provide patrons with electronic access to a wide range of books, journals and periodicals. While some libraries only require abstracts, others enroll in services that enable readers to access entire articles and buy others on a pay-per-view basis. To support these growing electronic media demands, the publisher enhances access to this content through quick search and information retrieval.

This enhanced access wouldn’t be possible without the indexing terms, abstracts and other XML-based features that enable readers to search more effectively and efficiently for relevant content.

Solution

As the publisher began developing its online business strategy, it recognized that writing the necessary abstracts and indices would be a labor-intensive project, and an expensive one for U.S. based employees. The publisher chose to enter into a long-term partnership with Innodata, the knowledge process outsourcing leader.

Skilled at creating abstracts and indices on a wide range of scientific, legal and general topics, our content specialists were able to deliver content at a lower cost and an equal, if not superior, level of quality.

Implementation

After establishing the reference criteria and project parameters, Innodata's subject matter experts began processing articles to create the indices and abstracts. One group focused on capturing the full text of articles, while another was dedicated to reference tagging, using the publishers’ extensive in-house library of medical and technical terms.

This project required Innodata to draw upon its ability to recruit and coordinate staff members with a broad set of knowledge and skills. Academic journals, for example, require deep expertise in a particular field. The abstract writer must understand detailed technical information that will enable him or her to convey detail succinctly, in one or two paragraphs.

Innodata also established a thorough quality control process. All the data is validated and checked by auditors, before the files are zipped and delivered to the publisher’s customers.

Impact

Outsourcing these key editorial activities enables the publisher to keep its operations streamlined while also providing the wherewithal for new services—without large increases in infrastructure and personnel.

This client's razor-sharp focus on business efficiency has also helped the publisher achieve major dividends, including a top financial rating and recognition as one of the top privately held corporations in the United States.

  

 

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