Interactive Electronic Training Manual Propels Fighter Jet Maintenance

When a major American defense contractor won the contract to design and build a new a multipurpose fighter aircraft, it also acquired a major logistical challenge. The jet would be built for all three armed forces branches, as well as a number of allied countries. While each country and armed forces branch would share many common features on the multipurpose fighter, each would also modify minor features to fulfill its unique mission and requirements. The resulting changes had to be accounted for within the supporting technical data, while also maintaining a significant amount of common aircraft data.

The company had extensive experience working with paper manuals to support previous aircraft. Executives were aware that distributing updates for these traditional manuals would be expensive and time consuming. Modifications would have had to be faxed, e-mailed, or, more often than not, shipped to the respective bases for incorporation into existing paper manuals.

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