Full-duplex voice-agent tasks testing banking use-cases across customers. Includes call recordings, timestamped transcripts, task definitions, gold actions, a customer database, prompts, and policy documents.
Available on Request · Sample Available
Voice-Agent Tasks (𝜏³)
Full-duplex voice-agent tasks.
Volume
0
Volume
Scalable Volume
Coverage
Agentic Workflows
25%Gemini 3.1 Flash Live · Pass@1
Targets
Tau3-Knowledge
Modality & Delivery
AudioText→Text
Formats
JSON
What You Receive
Coverage
Agents must identify the correct account, search bank policies, verify customer claims, and take the appropriate action. Tasks are scored against gold actions and database outcomes with no human or LLM judge.
Package Structure
audio/
- task_1.wav
- task_2.wav
- task_3.wav
data/
- db.json
documents/Knowledge-base Documents
- doc_bank_accounts_bank_accounts_(general)_001.json
- doc_credit_cards_virtual_card_management_001.json
- doc_savings_accounts_gold_account_001.json
prompts/
components/
- additional_instructions.md
- policy_header.md
- shell_instructions.md
- agentic_search.md
- agentic_search_write.md
- all_tools.md
- classic_rag.md
- full_kb.md
- grep_only.md
- no_knowledge.md
- required_docs.md
tasks/
- task_1.json
- task_2.json
- task_3.json
- task_4.json
- split_tasks.json
transcripts/
- task_1.txt
- task_2.txt
- task_3.txt
- task_4.txt
Differentiators
- Full-duplex voice tasks include recordings, timestamped transcripts, gold actions, database state, and policy documents.
Record Schema
Results
| Model | Metric | Result |
|---|---|---|
| Gemini 3.1 Flash Live | Pass@1 |
Methodology & Quality
Methodology
SME involvement
Domain-expert curated with up to L2 review
Stressors
Fraud triage across customers with multiple similar accounts and cards under real-time voice interaction.
Design criteria
- Grade against gold actions and database outcomes without a human or LLM judge.
Build assumptions
Quality approach
- Deterministic grading against gold actions and database outcomes.
Known limitations
Customization & Scalability
Adoptable to custom tooling and environments. Additional volume in progress
Get Started
Request a Sample
Share your target domains and the OTS team will follow up with sample data and next steps.