– Case Study –

Social Media Monitoring for Suicide Intent

Government agency needed data on suicide-related behaviors


A government agency in Canada needed an AI solution to accurately assess public opinion on the topic of suicide through the analysis of online social media feeds. The agency required ongoing data on trends, as well as risk and protective factors associated with suicide-related behaviors among various population groups.

Social Media Monitoring Suicidal Intent CS sm



Innodata leveraged its Agility platform to monitor online social media platforms via keywords and location and Innodata’s AI/ML-based Index.ml platform to auto-classify the data based on a suicide-related terms taxonomy. We monitored Twitter, Facebook (public profile pages), and YouTube (video comments only), as well as curated blogs.


The combination of the Agility platform and the Index.ml platform enabled us to acquire a comprehensive dataset from online platforms and accurately classify the acquired data. This in turn enabled our SME analysts to prepare and deliver comprehensive, actionable findings and reports to the agency.

Meet an Expert

Our Team of Data Experts

A team comprised of data experts with extensive experience in developing AI-based data solutions for clients. Book a time that works for you and let us help develop a custom solution for your unique needs.

(NASDAQ: INOD) Innodata is a global data engineering company delivering the promise of AI to many of the world’s most prestigious companies. We provide AI-enabled software platforms and managed services for AI data collection/annotation, AI digital transformation, and industry-specific business processes. Our low-code Innodata AI technology platform is at the core of our offerings. In every relationship, we honor our 30+ year legacy delivering the highest quality data and outstanding service to our customers.