The Ethics of Content Moderation: Who Protects the Protectors?
Harmful content exacts a harsh toll on content moderators’ mental health. Strategies for protecting those who shield us from toxic content.
Innodata combines the power of machine learning technology with the precision of highly-trained subject matter experts to identify and classify inappropriate content. Our global network of skilled moderation specialists leverage best-in-class technology to classify, filter, and escalate risky content, in 35+ languages.
Our ML-enhanced content moderation platform can process all types of user-generated content (USG) to ensure it complies with your guidelines. Our in-house team of SMEs arbitrate questionable classifications to guarantee the right content is hosted by your site.
Visual content is fed into our trained computer vision model via API. Unwanted material is identified, classified, and escalated with a confidence level. Our expert content moderators assess and validate the ML model decision and a feedback loop from our moderators back to our ML promotes active learning.
Text is monitored through our API and ingested into our proprietary text moderation ML model. Inappropriate or unwanted content is flagged, assigned a confidence level, and validated by our expert content moderators. This QA process not only assures immediate high -quality for our clients, but also generates feedback for our models to continuously train and improve over time. Supporting 35+ languages and counting.
Audio files are first processed through our speech-to-text transcription software and then run through our text moderation model, which interprets the media. Profane, threatening, or abusive language is escalated with a confidence level and verified by our in-house content moderation experts. We use precision and recall to measure quality and use feedback loops to promote active learning to continually improve.
types of content
Detect, Filter & Block Lude Content
Our team is comprised of data experts, with years of developing strategies that enables companies to manage and distribute data using AI-based solutions. Book a time that works for you and let us help develop a custom solution for your unique needs.
Our ML-enhanced content moderation platform is continually learning and adapting to monitor and recognize risky content in real-time for fast and scalable results.
We employ a highly skilled in-house workforce trained to identify questionable content 24/7 in 35+ languages. It is our explicit corporate policy that we not only comply with all legal requirements in the conduct of our business, but also act in accordance with high moral and ethical standards to create a healthy and safe environment for our employees.
Innodata provides seamless integration into your desired workflow through our API.
Case Studies
Harmful content exacts a harsh toll on content moderators’ mental health. Strategies for protecting those who shield us from toxic content.
How Innodata Enables and Accelerates Client’s Global Expansion to Drive New Revenue Streams
Innodata signs an amendment to its statement of work with one of the world’s leading social media platforms to provide up to $7.0 million in AI services in 2021, representing a potential revenue expansion of up to 35x last year’s revenue with this leading social media platform.